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Care & Maintenance

Upholstery care

The longevity of a sofa can be increased by frequent alternating and flipping of the seat cushions. Avoid uneven wear caused by sitting in the same place over extended periods of time.

Use a vacuum with a soft brush attachment to remove loose dirt and dust.

To address spills and stains, refer to specific fabric or leather care instructions. When in doubt, contact a furniture professional.


A gentle swatting to restore the loft of the down after sitting is all that is generally needed as a daily remedy.

For a more thorough fluffing, unclip the D rings at the back of the cushion (that secure it to the deck) and vigorously swat and massage the down to redistribute evenly within the channels of the ticking.

Sometimes, it can be of benefit to unzip the upholstered cushion cover and fluff the cotton ticking directly.


Occasionally, upholstered cushion covers can “roll” and come out of alignment with the cushion core. This can be seen when the seams of the cover no longer line up with the seams on the cotton ticking, resulting in a “sloppy fit.” Again, some fabrics are more prone to this than others. This can be easily remedied by simply massaging the seams of the cover to fall back in alignment with the seams of the cushion insert. In more extreme cases, it can be better addressed by unclipping the D-rings, unzipping the upholstery cushion cover, and manually readjusting the seams instantly.

Carpet Care


These area carpets use lanolin rich high elevation Himalayan hand spun wool, your carpet should mature gracefully and continue to retain its brilliance and beauty.

Because carpets are made to lay on the floor, spills and foot traffic are inevitable. Below, please see our recommendations for care of your carpet.

Professional Cleaning

The wool used in hand knotted wool and silk carpets is lustrous, durable and rich in natural lanolin. It’s best to interfere as little as possible with this natural protection, as such we recommend avoiding treatments such as moth-proofing and dry cleaning. Ideally it’s best to have your carpet(s) hand washed by a professional Oriental carpet cleaning service recommended by the showroom. Professional cleaning should be done every 6 to 12 months depending on the level of foot traffic your carpet receives.


Regular daily or bi-weekly vacuuming will help avoid dirt embedding itself into the fibers of your carpet(s), causing permanent staining. Vacuuming should ideally be done with a non-electric sweeper rather than a suction vacuum cleaner. Modern carpet sweepers work via static electricity and are very effective in cleaning the surface and into the pile of your rugs. If using a standard vacuum cleaner, make sure the rotary brush is fully recessed as the rotary brush may pull out knots or loops causing the yarns in your carpet to fray out. 

Spots and Spills

Always remove spots and spills immediately. Allowing a stain to remain on your carpet can vastly lessen your chances of ever completely removing the stain. In most cases, if a spill is dealt with immediately, it can often be easily blotted up before permanent staining occurs. For most stains it is best to use a damp clean white cotton cloth and blot from the edges toward the center of the spill. If soap is needed, use hair shampoo, as the protein in wool is similar to human hair. Do not scrub, as this will embed the stain more deeply into the wool. Once blotting has been done, elevate the damp carpet area on a short stool or box for quick air-drying. Avoid allowing your carpet to sit damp for an extended period of time, as this could potentially deteriorate the cotton foundation.

Disclaimer: Information and instruction contained in this page is suggested only as a general guide for carpet care. Please contact the showroom for professional cleaning consultation. Domaine is not responsible for any damages incurred as a result of the methods described in this page.

Leather Care

Leather cushions will have a breather panel sewn into the underside to aid in “recovery”. Leather cushions are not reversible. 

Dust your leather upholstery monthly with a soft cloth. 

Keep your leather furniture at least 50 cm away from any source of heat. Prolonged exposure to heating vents of radiators will cause your leather to dry out, crack or harden. 

Avoid placing your leather furniture in direct sunlight. All materials will fade with time with time when exposed to sun’s rays.

Do not use harsh chemicals or paint around your leather upholstery, such as nail polish, nail polish remover, bleach, glue and household cleaners. 

It is always wise to test the cleaner on a concealed area before using.

Lighting Care

To clean, use a soft cloth. For additional care and maintenance specific to your light fixture, please contact the showroom.

Wood Care

Immediately clean spills or smudges of foodstuffs or beverages with a soft clean cloth, preferably by blotting to avoid scratches.

Frequently dust the exposed surfaces with a clean, soft natural cloth that is damp with water. Dry the surface immediately with another dry cloth.

All dust is abrasive! Never forcefully wipe off dust.

Infrequently polish your furniture with a non-silicon based furniture polish made by a reputable manufacturer. Dust immediately before polishing with a soft natural cloth then follow the manufacturer’s instructions

If surface damage occurs, please contact us for a recommendation or consult a professional furniture refinisher

Direct sunlight could cause some deterioration of the original finish over time. Strive to keep your valuable furniture items shielded from daily exposure to direct sunlight

Stone Care

Clean stone surfaces with a soft cloth, using mild liquid dishwashing detergent and warm water. Too much soap may leave a film and cause streaks.

Do not use products that contain lemon, vinegar, or other acids.

Rinse the surface thoroughly after washing with the soap solution and dry with a soft cloth.

Change the rinse water frequently.

Do not use scouring powders or creams as these products contain abrasives that may scratch the surface.

Glass Care

Use coasters or place mats to reduce the risk of spillages and marks.

Avoid putting heavy items on the glass.

Regularly use a mild detergent mixed with warm water to wipe the surface.

Buff the surface with a dry cotton cloth.

Mix baking soda and white vinegar with warm water to remove grime.